Client Engagement Intern
StashAway is Singapore's B2C digital wealth management platform that builds personalised investment portfolios to help consumers achieve their financial goals.
Leveraging advanced technology to enhance investing strategies, we deliver low-cost, intelligent, and personalised investing services to financially empower individuals in Singapore.
ABOUT THE ROLE
Internship vacancy: Open from mid-Dec 2018 onwards, with a minimum 3-month internship arrangement.
We are looking for a professional client engagement intern who is driven to deliver spectacular client experience while taking into consideration business objectives. This involves establishing and maintaining relationships with our clients. You can contribute to the improvement of the client experience journey and streamlining the workflow.
You will be promptly attending to clients’ queries about StashAway’s product offerings and technical support via various channels, e.g. telephone, email and face-to-face interaction. You will perform data checking and constructive analysis, while collaborating with other departments to tackle main concerns raised by clients.
StashAway boasts a multi-cultural and multi-lingual team with members who are incredibly smart and engaged. Our team is obsessed about learning, getting better every single day, and tackling fascinating technical and business challenges. We are a family that has each other’s backs, to tap into advanced technology to offer intelligent and personalised investment portfolios for consumers.
Currently pursuing a degree with relevant business discipline, e.g. Economics, Finance, Business Management, Communications
Excellent interpersonal and communication (written and verbal) skills
Interest in and knowledge about investment, while comfortable with numbers
Customer-centric, willing to go the extra mile to optimise customer experience
Fluent in English and one other Southeast Asian language