Business Analyst

Overlay Technologies Pte. Ltd.

Overlay, as the first augmented reality community collaboration platform, offers an easy to use technology for creating and utilizing information overlays for physical industrial workspaces.

Disintegration of information access points and physical workspaces causes workflow inefficiencies in industrial enterprises. Even with the most advanced IoT infrastructure and command centers in place, human operators require ad-hoc information in many industrial tasks and processes, such as configuration, operation or troubleshooting of machinery. Such critical information is many times non-portable to the equipment site, outdated, or unofficially retained as ‘tacit knowledge’ by the experts who may not always be available when needed. Subsequently, time critical workflows are subject to interruption, significant delays, human error and rework. Overlay Technologies helps mitigate such inefficiencies by contextualizing task-related information which is created by community experts. 


Job Description and Requirements: 
Join us because you identify with our cause and you believe you can make a big impact. We have challenging and exciting work that is your next step in life.
As a Business Analyst, you will play an impactful role in the development of Overlay Technologies’ business. You will contribute to Overlay's relationships with existing clients, lead generation and boosting Overlay's portfolio. While your main responsibility is to help manage business requirements, product pre-launch pilot planning and execution, as well as maintaining positive relationship with existing clients, you will be involved in market research and other business development-related activities. 
RESPONSIBILITIES - Positive interaction with end users for successful product launch - User Acceptance Testing and related activities- Pre-launch product pilot preparations, execution, post pilot analysis and reporting- Positive support and maintenance of customer relationships- Active engagement of clients and leads- Dynamic awareness of market and competitive landscape - User training, documentation, conducting and analyzing surveys- Review analytics data and suggest strategy adjustments to boost engagement
ELIGIBILITY We are looking for you if you are : - Singapore citizen- Willing to travel for business  - With minimum 1 year of industry experience
SKILLSThe following skills is expected from you.
-People Handling: Candidate must demonstrate good skills of people handling and can develop a good relationship with users in order to explain his point of view, and quickly understand the point of view of users.
- Domain Knowledge: Domain Knowledge in industry is mandatory for the candidate. He should be able to identify business scenarios, and help user in identification of the same, and question the wrong scenarios or wrong practices that the user requires to be added as scenario in the software.
- Software Functional Knowledge: candidate must understand the inside out of the whole solution; can conduct efficient UAT.
- Executor, Initiator: candidate should have the skills of execution; he should have the ability to drive the users according to the UAT Plan and in case of any issues related to user availability, system errors, other resource availability, any other showstoppers or issues of progress, s/he should escalate it to the right person immediately without wasting time. Candidate observes the situation and inform the relevant stakeholder in case s/he senses some risk or issue that is arising.
- Positive Attitude: candidate should always maintain a positive attitude and consider the comments of users as areas of improvement and act accordingly rather than start being defensive or sometimes offensive about it. S/he should understand the user's point of view and in case the user is of a different mindset, try to convince them positively with rationals and arguments to support her/his opinion.
  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology, Business Studies/Administration/Management, Marketing or equivalent.
  • Required language(s): English
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): Analytics and reporting, Communication Skills, Corporate Training, Sales Support, User Acceptance Testing
  • Preferably Junior Executive specialized in Sales - Corporate or equivalent.
Job Type: 
Full Time
Closing date: 
Aug 16 2018