PERSONALISING THE CUSTOMER EXPERIENCE ACROSS DIFFERENT DEVICES

Singtel Innov8

Today consumers increasingly interact with enterprises across multiple types of devices, including desktop computers, laptops, mobile phones and various other connected appliances.

The use of different devices makes it difficult to accurately determine the unique identity of individuals. This makes it challenging for enterprises to provide a consistent personalised service to their customers, which at times can lead to a poor customer experience.

We are looking for innovative solutions to consistently and accurately recognise and identify users, regardless of the device or browser they are using to interact with us, and thereby allowing for a better customer experience (E.g. provide the ability to offer a seamless interaction experience even if the user switches devices).

If you are actively developing a suitable solution, then we invite you to participate in this programme. Apply now at innov8connect.com

Singtel Innov8 Connect programme bridges startups and Singtel Group to create innovative solutions for business challenges, offering up to S$75,000 for solution validation.

Project Value:

Selected start-ups will be provided with up to S$75,000 to test and validate the solutions with Singtel and Optus, its Australian arm, as proof-of-concepts

Submission Deadline:

Oct 31 2016

Status:

Closed